CANTALOUPE NETWORK REQUIREMENTS

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Cantaloupe Network Requirements

Purpose

This article outlines all of the networking requirements that are needed to accommodate Cantaloupe Go devices. Please contact your Davians representative or Cantaloupe Go at +1.888.561.4748 or customerservice@cantaloupe.com if you have any questions related to this document.

Cantaloupe’s Market Network Requirements

Connectivity

Connectivity Options

Hardwired – traditionally, we ask that a single cable is dropped in the vicinity of the micro-market location for connectivity to provide the best user experience. This is the preferred method for full size kiosks.
Wireless Bridge – we understand the difficulty in wiring up to certain areas within a building thus our devices are able to connect to a secured WiFi SSID. The devices cannot operate behind a captive portal or a login page.

If neither of these options are suited to your environment or due to regulations ask your sales representative about a cellular option.

Network Setup Details

If any information is required to connect to your network just let us know and we will accommodate as necessary. Do you require a MAC address to join to the network? Do you want us to set a static IP?

Camera Security

Our markets are supported by a camera security system deployed and supported by Davians. We will install cameras and run cabling as required.

Firewall

Cantaloupe Kiosks

Cantaloupe Kiosk Requirements

[Section] Service	FQDN		IP Address	PORTS
[A] General	1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.	stoked.32market.com appserver.32market.com devices.32market.com ws.32market.com 32market.com monitor.twvending.net sync.32market.com updates.twvending.net support.twvending.net .syncromsp.com .kabutoservices.com app.kabuto.io *.pubnub.com ps.pndsn.com www.googleapis.com for outbound Email alerts	54.213.111.159 and 52.25.148.23 (subject to change) (subject to change) 54.200.109.254 54.200.251.201 54.191.145.8 54.148.75.19 130.211.146.111 68.65.34.131 – – – – – – –	TCP: 443/8443 TCP: 443 TCP: 443 TCP: 443/3001 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 443 TCP: 587
[B] Graylogs	1.	graylogs.32market.com	–	TCP: 443, 12201 UDP: 12202
[C] Pulseway (Remote Connection)	1. 2.	32market.pulseway.com *.pulseway.com	52.144.54.117, 52.144.54.118, 52.144.54.119, 52.144.54.120, 52.144.54.121 69.65.50.4, 69.65.50.5, 69.65.50.6 69.65.50.9, 69.65.50.11, 69.65.50.13 69.65.50.15, 69.65.50.20, 69.65.50.21 69.65.50.22, 69.65.50.23, 69.65.47.163 69.65.47.165, 109.233.52.232, 109.233.52.23 3.93.221.213, 54.176.91.130, 3.135.44.68 99.81.62.236, 18.185.3.44, 13.237.174.172 13.222.39.148, 13.237.174.172, 54.253.239.171 13.245.98.81, 13.246.68.177, 3.222.39.148	TCP: 443
[D] Credit Card Processing (USA)	1.	ec.usatech.com	44.198.235.243	TCP: 9443
[E] Windows Update Servers	1. 2.	.microsoft.com .windowsupdate.com	–	TCP: 80, 443, 49152-65535
[F] Time Servers	1.	time.windows.com	168.61.215.74	UDP: 123

Davians’ Kiosk Requirements

[Section] Service	FQDN		IP Address	PORTS
[G] Gl-iNet Goodcloud	1. 2.	goodcloud.xyz gl-us.goodcloud.xyz	(varies, Cloudfront) 174.129.161.106	TCP: 80, 443 & TCP: 18883, 8883, 59127, 14567 (MQTT)* * Fortigate requires application: MQTT
[H] RustDesk	1.	rust.davians.com	45.55.96.237	TCP: 21114 – 21117 & UDP: 21116* * Fortigate requires application RustDesk
[I] Tailscale	1.	tailscale.com		TCP: 443
[J] Rhombus Systems Cameras	1.	.rhombus.com .lan.rhombus.com *.dash.rhombus.com		HTTPS: 443 / UDP: 53, 123

Important Information

All connections are outbound
The listed IP addresses may change without warning
All data is encrypted with TLS 1.2

Bomgar information

Bomgar, remote support software, is “pinned” on all of the kiosks. The pin is what initializes the secure outbound connection through TCP 443 to our server. This allows us to remotely access the kiosk when necessary. Bomgar used a proprietary protocol.
The FQDN our Bomgar clients connect to is: support.twvending.net
For more information visit: https://www.bomgar.com/docs/content/support/ports-firewalls.htm

PCI Compliance

Cantaloupe is at the forefront of payment security in the micro market industry. We consider security as a tenet of every product and service we provide and have a dedicated security staff that monitors and audits for industry best practices. Learn more about Cantaloupe’s PCI DSS compliance and view the security certification in the attached documents.