Purpose

This article outlines all of the networking requirements that are needed to accommodate Cantaloupe Go devices. Please contact your Davians representative or Cantaloupe Go at +1.888.561.4748 or customerservice@cantaloupe.com if you have any questions related to this document.

Cantaloupe's Market Network Requirements

Connectivity Options

  1. Hardwired – traditionally, we ask that a single cable is dropped in the vicinity of the micro-market location for connectivity to provide the best user experience. This is the preferred method for full size kiosks.
  2. Wireless Bridge – we understand the difficulty in wiring up to certain areas within a building thus our devices are able to connect to a secured WiFi SSID. The devices cannot operate behind a captive portal or a login page.

If neither of these options are suited to your environment or due to regulations ask your sales representative about a cellular option.

Network Setup Details

If any information is required to connect to your network just let us know and we will accommodate as necessary. Do you require a MAC address to join to the network? Do you want us to set a static IP?

Camera Security

Our markets are supported by a camera security system deployed and supported by Davians. We will install cameras and run cabling as required.

Cantaloupe Kiosks

Cantaloupe Kiosk Requirements

[Section] Service FQDN IP Address PORTS
[A] General

1.
2.
3.
4.
5.


6.
7.
8.
9.
10.


11.
12.
13.
14.
15.


16.

stoked.32market.com
appserver.32market.com
devices.32market.com
ws.32market.com
32market.com


monitor.twvending.net
sync.32market.com
updates.twvending.net
support.twvending.net
*.syncromsp.com


*.kabutoservices.com
app.kabuto.io
*.pubnub.com
ps.pndsn.com
www.googleapis.com


for Email alerts

(subject to change)
(subject to change)
(subject to change)
54.200.109.254, 18.209.135.93
54.200.251.201, 18.213.252.208


54.191.145.8
54.148.75.19, 44.214.253.109
130.211.146.111
68.65.34.131







TCP: 443/8443
TCP: 443
TCP: 443
TCP: 443/3001
TCP: 443


TCP: 443
TCP: 443
TCP: 443
TCP: 443
TCP: 443


TCP: 443
TCP: 443
TCP: 443
TCP: 443
TCP: 443


TCP: 587

[B] Graylogs 1. graylogs.32market.com TCP: 443, 12201
UDP: 12202
[C] Pulseway (Remote Connection) 1.
2.
32market.pulseway.com
*.pulseway.com
52.144.54.117, 52.144.54.118, 52.144.54.119, 52.144.54.120, 52.144.54.121

69.65.50.4, 69.65.50.5,  69.65.50.6
69.65.50.9, 69.65.50.11, 69.65.50.13
69.65.50.15, 69.65.50.20, 69.65.50.21
69.65.50.22, 69.65.50.23, 69.65.47.163
69.65.47.165, 109.233.52.232, 109.233.52.23


3.93.221.213, 54.176.91.130, 3.135.44.68
99.81.62.236, 18.185.3.44, 13.237.174.172
13.222.39.148, 13.237.174.172, 54.253.239.171
13.245.98.81, 13.246.68.177, 3.222.39.148

TCP: 443
[D] Credit Card Processing (USA) 1. ec.usatech.com 44.198.235.243 TCP: 9443
[E] Windows Update Servers 1.
2.
*.microsoft.com
*.windowsupdate.com
TCP: 80, 443, 49152-65535
[F] Time Servers 1. time.windows.com 168.61.215.74 UDP: 123

 

Davians Kiosk Requirements

[Section] Service FQDN IP Address PORTS
[G] Gl-iNet Goodcloud 1. goodcloud.xyz 54.235.244.48 TCP: 80, 443 &
TCP: 1883, 8883, 14567 (MQTT)*
* Fortigate requires application: MQTT
[H] RustDesk 1. rust.davians.com 45.55.96.237 TCP: 21115-21117 &
UDP: 21116*
* Fortigate requires application RustDesk
[I] Tailscale 1. tailscale.com   TCP: 443
[J] Rhombus Systems Cameras 1. *.rhombus.com
*.lan.rhombus.com
*.dash.rhombus.com
  HTTPS: 443 / UDP: 53, 123

 

Important Information

  • All connections are outbound
  • The listed IP addresses may change without warning
  • All data is encrypted with TLS 1.2

Bomgar information

  • Bomgar, remote support software, is “pinned” on all of the kiosks. The pin is what initializes the secure outbound connection through TCP 443 to our  server. This allows us to remotely access the kiosk when necessary. Bomgar used a proprietary protocol.
  • The FQDN our Bomgar clients connect to is: support.twvending.net
  • For more information visit: https://www.bomgar.com/docs/content/support/ports-firewalls.htm

Cantaloupe is at the forefront of payment security in the micro market industry. We consider security as a tenet of every product and service we provide and have a dedicated security staff that monitors and audits for industry best practices. Learn more about Cantaloupe’s PCI DSS compliance and view the security certification in the attached documents.

    1. Cantaloupe’s Security FAQ
    2. Data Security and Compliance